Welcome to the Kayayo app! This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application and services for grocery delivery in Ghana.

By accessing or using the Kayayo app, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our app.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly, such as:

• Name
  
• Delivery address
  
• Email address
  
• Phone number
  

1.2 Non-Personal Information

We may also collect non-personal information automatically, such as:

• Device information (e.g., device type, operating system)
  
• Usage data (e.g., items ordered, delivery preferences)
  
• Location data (if you enable location services)
  

2. How We Use Your Information

We use the collected information for the following purposes:

• Facilitate grocery delivery services
  
• Personalize user experience
  
• Communicate with users about orders and delivery status
  
• Analyze and monitor service usage patterns
  
• Ensure app security and integrity

3. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

4. Third-Party Services

We utilize ExpressPay, a third-party service, for payment processing. Your payment information is handled directly by ExpressPay, and we do not store any payment details in our app.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience and gather information about how you use our app, especially related to grocery preferences.

6. Your Choices

You can control the collection and use of certain information. For example, you may adjust app settings or opt out of certain data collection.

7. Children's Privacy

Our app is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

8. Compliance with Laws of the Republic of Ghana

We comply with the data protection laws and regulations in Ghana, with specific attention to the handling of personal information related to grocery deliveries.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@kayayoafrica.com